Technical Services

Services

The Department, though its in-house IT staff and IT infrastructure provides a number of IT services to its staff and students over and above those provided centrally to the University.  These in-house services are listed in the table below.

	Undergrad				Graduates
Service	1st	2nd	3rd	Honours	Masters	PhD	Staff	Visitors
Space	No	SeniorLab		Honours Lab	Room 300		Offices
Email	No	Yes	Yes	Yes	Yes	Yes	Yes	Yes
File storage	No	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Printing	No	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Network access	No	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Software	No	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Internet access	No	No	No	No	No	No	Yes	No

Please note that while some of the services listed above, such as internet access, are not provided by the Department to all students and staff, but are available centrally through the University service.

The Department does not provide IT services to first year undergraduate students. First year students should make use of computing facilities such as the SCILAB computer laboratories provided by the Faculty of Science and administered by Information and Communication Technology Services (ICTS).

Services

To use most IT-based services in the Department, including the internet, you will require authentication credentials.

The following services:

• Email
• File storage
• Printing
• Network access
  
• Teaching facilities
• Research facilities
  
• General technical support
  

Help

IT assistance is available to members of the Department through the Systems Administrators. The recommended method of containing the Systems Administrators is to email  help@cs.uct.ac.za.

Information

Department Resources and Equipment

Services for Students and Staff

• Change your password

Password Self-service for CS accounts

CS Webmail

CS Mailing List Server

Create my web page

CAcert digital certificate trust

Eclipse IDE optimisation